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Light Fixture FAQ's

Scroll down below the Edge LED Fixture FAQ's for the HALO LED Fixture FAQ's

 

Edge LED Light Fixture Frequently Asked Questions

My lights did not turn on at the programmed time.

• Verify that the time on the clock is correct. Note the timer is in a 12hr format.

• Verify the start and stop times programmed into the timer.

• Is the #1, #2 or Moonlight icon displayed? Do you have the sunrise/sunset period setup in the timer?

• The sunrise/sunset feature will begin at the start time and depending on the setting could take up to 2 hours to reach full potential.

Why did my lights not turn off at the programmed time?

• The lights on the Edge will turn off at the set time, plus the length of time programmed into the sunrise/sunset period in the timer.

Programming the timer/clock.

• Visit the website for a full instruction manual for programming the timer/clock.

Programming the settings/channels.

• Visit the website for a full instruction manual for programming the channel times.

Is my Edge dimmable?

• Only with the built in timer can you ramp up and down the intensity of the Channels using the sunrise/sunset feature. An external dimmer is not compatible with the Edge fixture.

Can I suspend the fixture?

• The Edge does not have suspension mount options.

Can the Edge be mounted to the light fixture hangers?

• No

Why is my display not lit?

• Check the indicator light on the power supply

• Is there water inside the fixture?

• Email customersupport@aquaticlife.com

My LED's are dim and not as bright as before.

• Check the glass cover over the aquarium to make sure it’s clean.

• Is the acrylic cover on the Edge fixture clean?

• You may need a new power supply.

Why does my timer flash and it scrolls through the numbers continuously?

• Your timer has reset and needs to be programmed. Hold down Triangle Icon and  Square Icon   to program the timer.

 

 

HALO LED Light Fixture Frequently Asked Questions

My lights did not turn on at the programmed time.

• Verify that the time on the clock is correct. Note the timer is in a 12hr format.

• Verify the start and stop times programmed into the timer.

• Is the #1, #2 or Moonlight icon displayed? Do you have the sunrise/sunset period setup in the timer?

• The sunrise/sunset feature will begin at the start time and depending on the setting could take up to 2 hours to reach full potential.

Why did my lights not turn off at the programmed time?

• The lights on the Halo will turn off at the set time, plus the length of time programmed into the sunrise/sunset period in the timer.

Programming the timer/clock.

• Visit the website for a full instruction manual for programming the timer/clock.

Programming the settings/channels.

• Visit the website for a full instruction manual for programming the channel times.

Is my Halo dimmable?

• The Deluxe Halo is not dimmable using an external dimmer. It will use the built-in controller to create the controllable light cycle for the aquarium. The Basic Halo is dimmable with 0-10V dimming controllers. We have successfully tested the dimming functions with the Digital Aquatics Archon and Neptune Aquatics Apex controllers.

Can I suspend the fixture?

• The Halo can be suspended with the two included clips on the top of the housing.

Can the Halo be mounted to the light fixture hangers?

• No, but the Halo has its own mounting arms available specifically for the Halo, and sold separately. 

Why is my display not lit?

• Check the indicator light on the power supply.

• Is there water inside the fixture?

• Email customersupport@aquaticlife.com

My LED's are dim and not as bright as before.

• Check the glass cover over the aquarium to make sure it’s clean.

• Is the intensity know on the Deluxe Halo turned down?

• You may need a new power supply.

My Basic Halo unit moonlights will not turn on, but my Deluxe unit does?

• Adjust your power intensity on the Deluxe unit. There can be a 1% difference in the power control between the Deluxe and Basic - when working with only a few % points of power this could be the cause.